Every business owner wants to achieve optimum levels of productivity, but how do you go about doing this? If you own a small business, and you’re on a mission to maximize profits and output without making any sacrifices or compromises, here’s a handy guide to help you improve productivity in your office.
You only have to take a look around you when you grab a coffee or take a stroll through the city to see that technology plays an increasingly integral role in our society. From smartphones to software, there are multiple innovations that save us time, money and effort on a daily basis. As a company manager hoping to increase productivity, investing in technology is a great idea, but it’s critical to make sure you spend your money in the right places. Not every business will benefit from buying the latest gadgets, equipment or computer programs. Tailor your investments to suit your business and your individual objectives. If you run a coffee shop, for example, you’re likely to be looking at very different potential investments to a sales company. If you’re behind the times in terms of tech, it’s wise to carry out an audit and to seek advice from experts who could help you select the right technology for your company.
Do you ever feel like you’re trying to juggle ten balls at once, or do your staff members complain about having to answer calls or take bookings when they’re in the middle of other tasks? If you’re wasting time on menial tasks and answering the phone, using a virtual receptionist is a brilliant idea. With a virtual receptionist, you can ensure that you don’t miss any calls, which could improve your conversion rate and sales, and you and your team can focus on core tasks that are crucial to the smooth daily running of the business. If you don’t have a secretary or a receptionist, you could be wasting hundreds of hours every year dashing across the office to answer the phone when you could be working on new marketing strategies, overseeing projects or meeting with potential clients. Hiring a virtual receptionist frees up time, improves customer service and ensures that you’re available whenever your clients need to contact you.
If there’s one thing that hampers productivity, it’s a lack of clarity. Many of us have been in situations at work when we’re not really sure what we’re supposed to be doing or we’re working on tasks that seem to change every day or week. As a project leader, a senior member of staff or a business owner, it’s incredibly beneficial to set clear goals and to ensure that nobody is confused about the jobs they’re working on. Collaborative working is increasingly common, so providing clarity is critical to ensure optimum results. Teams should meet regularly, files and programs should be accessible to all involved and each person should be aware of exactly what their role is within the team.
The rise of technology has impacted the way businesses work in many respects. One of the most exciting developments is the arrival of automation. Automation is a means of eliminating time-consuming processes and it can save individuals and teams of employees a vast amount of time and effort. There are multiple tasks you can automate, from sending out emails and scheduling social media marketing posts to providing answers to FAQs. If you’re not au fait with automation, and you’re still devoting time to all those small tasks that eat into the working day, it’s well worth taking a look at what other companies are doing and seeing if you could benefit from introducing automated features and services. Many employees complain that they don’t have enough hours in the day to get through their lists of things to do, and embracing automation is a means of freeing up time that could be spent doing more important jobs. Removing the tasks that everybody moans about can also help to boost morale.
If you conducted a survey today asking your employees how much effort they put into their job on a daily basis, what kind of figures would you be looking at? While some people are incredibly motivated and they give every task 100%, it can be difficult to maintain high levels of motivation. As a business owner, it’s essential to get the best out of your team to boost productivity. If every person gave an extra 5-10%, this could make a huge difference over the course of a year, 5 years or 10 years. As the boss, it’s your job to support your staff, to inspire them, to encourage them to work hard and to make sure there are incentives to promote commitment and industry. Reward impressive results, support growth and development and make the working environment a pleasant place to be. If you’ve got a team of employees who feel like their efforts aren’t recognized and they never get any kind of praise, recognition or positive feedback, even the most dedicated members might start to flag and they could even look elsewhere for a new job. Collect feedback from your team, make sure the pay is competitive and create opportunities.
Do you feel like you could get more out of your employees, you could increase sales or you have the potential to expand your client base or improve your profit margins? Increasing productivity is an objective shared by most business owners. There are various ways you can go about improving output without compromising on quality, employee wellbeing or customer service. Make use of technology, look for solutions to eliminate menial tasks, for example, virtual reception services and automated features and programs, and motivate your team. Set clear goals, communicate effectively, and make sure everyone knows what they’re doing and how they’re involved in reaching targets. If you combine these steps, you should notice a really positive difference in your working environment, your sales and your balance sheets.