Flexibility when it really counts

Whether you expect just a few calls each day or you need a package that covers 24/7 with lots of peak periods, we have the call plan to fit your business. And because you only pay for what you need, our answering services are very affordable.

The Virtual Headquarters team

Almost all of our call answering team is American. Your customers will be very impressed by the warm and friendly local voices answering on behalf of your business.

How the Virtual Headquarters service works

1. Sign up for a FREE trial and get your number instantly

When you sign up for the7-Day FREE Trial of our call answering service you will be given a phone number in a city you pick or a Toll Free number if that’s what you wish.

2. Use this number or forward your existing number to it

When you have your new telephone number, you can use this number as your main business number or you can just route your current number to this number.

3. Enter the greeting you want us to use and any other notes for our receptionists

You can easily change your customer greeting at any time, and your virtual reception team will always follow your instructions. Just tell us which calls to prioritize and transfer to you or your team and we’ll make short summary messages for the other calls.

4. We start answering calls instantly!

Our business answering service will now start answering your incoming calls. Highly trained American virtual receptionists will welcome your customers with your chosen greeting and then either email or text you with the details of the call or forward the important calls. Enjoy the professionalism !

Why risk your prospects

If you're like most businesses, you rely on phone calls to generate leads and sales. But what happens when those calls aren’t answered by a real live person? According to recent research, more than 60% of callers will just hang up rather than take the time to leave a message on a voicemail recording .That means you could be losing out on potential customers – and giving them to competitors.

Virtual answer service

Fortunately, there's a better way. With Virtual HQ's live call answering services, you can ensure that every call is answered professionally and courteously by a real live US virtual receptionist - no matter what time of day it comes in. a virtual answer service makes really good financial sense.

Call transfer direct to you

At times, you may not be able to answer your office phone. However, you might be available elsewhere. In these situations, you can select the status of "Available for call transfer" from our console. Our friendly receptionists will then use your "Find me" numbers (cell phone, home office, hotel room, etc.) to locate where you are and introduce the call. This way, you won't miss an important call. Our call management system is very capable – we are always ready to support your business.

Message handling

Do you ever wish you could just turn your phone off when you're unavailable but still want to know if someone's trying to reach you? Well, now with our business answering services, you can do just that! When you select the "Do Not Disturb" status, our professional receptionists will take a message from your caller and forward it to you via email and/or text. So even if you're in a meeting or out of the office, you'll know right away if someone's trying to get in touch with you.

Calls transferred to a colleague

Our business answering services are designed to be flexible and accommodating. If you have a need to have your calls transferred to another colleague or department, our system is able to do so based on the phone number directory that you provide. This ensures that your calls are always routed to the appropriate party, whether it be for sales, accounting, or customer service.

Information given to callers

Most calls coming through to many businesses are just seeking simple information. You expert virtual receptionists can easily provide the information about opening hours, parking information, web addresses and more.

FREE 7 Day Trial
(with NO Obligation and NO Credit Card required)

Phone call answering – Let us take those incoming calls!

At Virtual HQ, we pride ourselves on providing high-quality phone call answering services to businesses of all sizes. Whether you are based in the USA or elsewhere in the world, our professional receptionists can be available 24/7 to answer your calls promptly and efficiently. With our 7-day free trial, there’s no excuse not to test out our services for yourself and see why we are used by over 7000 customers globally.

Get yourself a 7 Day FREE Trial now and try our Virtual Answering service yourself!

Our customers love us because we provide a hassle-free way for them to manage their calls, and our virtual receptionists sound just like they are based in your own office.

Professional Call Answering Services

When you sign up for business answering services with Virtual HQ, you can be assured that your phone calls will always be handled professionally and efficiently. We understand that every call is important, and our team of skilled operators are trained to handle a variety of calls, from general inquiries to those crucial phone calls that you want transferred straight to you. With our flexible month-to-month service, you can customize our services to suit the specific needs of your business. We use the latest technology to assist in our phone call answering so you can be confident that your calls will always be handled efficiently and professionally.

Summary
Virtual Receptionist
Article Name
Virtual Receptionist
Description
A virtual receptionist could be exactly what your business needs. We can answer calls 24/7 365 days per year. We have packages to suit businesses of all sizes.
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Publisher Name
Virtual Headquarters USA
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