Answering Service Pricing That You Can Understand
At Virtual HQ, we understand that as a small business, it's important to have a clear understanding of your monthly billing. That's why we've adopted a straightforward pricing structure for our virtual receptionist and phone call answering services. Our basic live answering service package includes a small retainer fee of $25 per month, plus a small per-call fee. For our larger packages, you'll pay a monthly fee that includes a certain number of calls, with an additional fee for calls over the included number. By keeping our pricing structure clear and easy to understand, we hope to make your life just a little bit easier.
Whatever the size of your business Virtual HQ can help
At Virtual Headquarters we know that every business is different. That's why we offer a variety of packages to suit businesses of all sizes. And if you don't see a package that fits your needs, we're more than happy to design a call package that provides what you need.
As a small business owner, you want certainty when it comes to pricing. You don't want to be surprised by hidden charges. And you certainly don't want to sign up for what seems like a cheap price only to be disappointed by the level of service. That's why we're transparent about our pricing and always deliver on our promises.
The quality of your calls is just as important as the cost. When you're comparing answering services, it is really important to know where your calls will be answered. Many companies use overseas call centres to offer low prices. The problem with this is that you may end up with receptionists who are difficult to understand or who don't understand your business. With a virtual receptionist, you can be confident that your calls will be answered by a native English speaker. After all, one of the best benefits of a professional call answering service is to really impress your customers, and our American call answering services will always give your customers a very pleasant and efficient service.
So why should I use VirtualHeadquarters.com?
We can provide you with a local or toll free phone number, and we offer a 7 day free trial so that you can try our services before making a commitment. You could be experiencing our services within minutes. Our helpful customer care staff are always available to answer any questions you may have, and we offer flexible plans so that you can choose the option that best suits the number of calls you think you’ll require.
We are proud to offer our services without locking our customers into a long-term contract. Our customers can cancel at any time with just a months’ notice, and even still, our customers keep using our services for quite a long time. Our average customer tends to stay for at least 3 years because we provide the services that we promise at a really economical price.
If you have a business that needs to be available 24/7, then the after-hours answering service is perfect for you. We have staff located in the USA, the UK and Australia, so we can always answer your calls, no matter what time it is. And because we use the best most reliable technology, you can be sure that your calls will always be handled professionally.
Where are you located?
The American virtual receptionist team that answer the calls for our business answering services between 9-5 Monday to Friday are based in a modern purpose-designed call centre in Phoenix, Arizona.
Do I need to transfer all of my calls to you?
Many business owners are under the misconception that a business answering service is only for businesses that receive a high volume of calls. Certainly not, you can transfer as many or as few as you want. Some customers use us for all of their incoming calls while some simply use us for overflow. You could use us during busy periods or when your regular receptionist is off sick or on vacation. Our telephonists can also be exceptionally useful when you have a big marketing campaign going out or you are expecting a lot of calls from a product launch or some sort of event. You can use us when you need us and scale things back when you don't. It is totally flexible and totally up to you.
What types of businesses use your services?
Our business answering service provides support for a wide range of businesses, from small sole proprietorships to medium-sized firms to large corporate divisions. We have clients in a variety of industries, including law, accounting, IT, and marketing. Our services are highly customizable, so we can tailor our support to meet the specific needs of each client.
Is it just phone answering?
Our business answering service can help you with a variety of needs. If you want us to act as the gatekeeper for your phone calls, we can transfer prioritized calls through to you and take messages on others. We can also route phone calls to alternate numbers or alternate members of staff. There are a whole range of things that we can help you with. Our call management systems are developed by experts in the live call answering service industry. We also have IT development staff working to ensure we have the latest call answering technology to support you.
Will I be locked in to a contract
Our customers stay with us because we deliver a great level of service, we never try to lock our customers into a long term agreement.
What if my calls volumes increase dramatically
Our business answering service is designed to be flexible and cost-effective, scaling to meet your needs as your enterprise grows. If you're experiencing an increase in call volume, we can help you move to a more suitable package. And if your volume is dropping, you can drop back to a more cost-effective option. We believe in providing our customers with the flexibility they need to succeed
How do I get started?
It's important to understand our services. That's why we offer a free 7 day trial of our business answering service. Simply sign up on our website or give us a call at 866-454-3599 and one of our friendly customer support staff will be happy to help you get started. With our business answering service, you can be confident that your calls will be answered quickly and professionally, freeing up your time to focus on growing your business.