Telephone Answering Service Pricing

At Virtual HQ, we understand that as a small business, it's important to have a clear understanding of your monthly billing. That's why we've adopted a straightforward pricing structure for our virtual receptionist and phone call answering services. Our basic live answering service package includes a small retainer fee of $29 per month, plus a small per-call fee. For our larger packages, you'll pay a monthly fee that includes a certain number of calls, with an additional fee for calls over the included number. By keeping our pricing structure clear and easy to understand, we hope to make your life just a little bit easier. We provide a cheap answering service for small business.

Whatever the size of your business Virtual HQ can help

At Virtual Headquarters we know that every business is different. That's why we offer a variety of packages to suit businesses of all sizes. And if you don't see a package that fits your needs, we're more than happy to design a call package that provides what you need.

Business Answering Service

As a small business owner, you want certainty when it comes to pricing. You don't want to be surprised by hidden charges included in the answering service costs. And you certainly don't want to sign up for what seems like a cheap price only to be disappointed by the level of service. That's why with our business answering service we are transparent about our pricing and always deliver on our promises.

The quality of your calls is just as important as the cost. When you're comparing answering services, it is really important to know where your calls will be answered. Many companies use overseas call centers to offer low prices. The problem with this is that you may end up with receptionists who are difficult to understand or who don't understand your business. With a virtual receptionist, you can be confident that your calls will be answered by a native English speaker. After all, one of the best benefits of a professional call answering service is to really impress your customers, and our American call answering services will always give your customers a very pleasant and efficient service.

So why should I use

Live answering service for small business

Your company deserves a live answering service for small business. We can provide you with a local or toll free phone number with your phone answering service for small business and we offer a 7 day free trial so that you can try our live answering service before making a commitment. You could be experiencing our virtual receptionist services within minutes. Our helpful customer care staff are always available to answer any questions you may have, and we offer flexible plans so that you can choose the option that best suits the number of calls you think you’ll require.

Answering service cost

We are proud to offer our services without locking our customers into a long-term contract. The structure of our answering service costs mean that it is easy to work out what you are going to be up for. If you only have a few calls then the cost will be relatively low whilst if you have many calls then we can structure a package to make the service very cost effective. The way that we operate is that our customers can cancel at any time with just a months’ notice, and even still, our customers keep using our services for quite a long time. Our average customer tends to stay for at least 3 years because we provide the services that we promise at a really economical price.

24/7 Answering Service

If you have a business that needs to be available 24/7, then the after-hours answering service is perfect for you. We have staff located in the USA, the UK and Australia, so we can always answer your calls, no matter what time it is. And because we use the best most reliable technology, you can be sure that your calls will always be handled professionally.

Where are you located?

The American virtual receptionist team that answer the calls for our business answering services between 9-5 Monday to Friday are based in a modern purpose-designed call center in Phoenix, Arizona.


Do I need to transfer all of my calls to you?

Many business owners are under the misconception that a business answering service is only for businesses that receive a high volume of calls. Certainly not, you can transfer as many or as few as you want. Some customers use us for all of their incoming calls while some simply use us for overflow. You could use us during busy periods or when your regular receptionist is off sick or on vacation. Our telephonists can also be exceptionally useful when you have a big marketing campaign going out or you are expecting a lot of calls from a product launch or some sort of event. You can use us when you need us and scale things back when you don't. It is totally flexible and totally up to you.

What types of businesses use your services?

Our business answering service provides support for a wide range of businesses, from small sole proprietorships to medium-sized firms to large corporate divisions. We have clients in a variety of industries, including law, accounting, IT, and marketing. Our services are highly customizable, so we can tailor our support to meet the specific needs of each client.

Small business answering service

We find that startups and small operations can really benefit from our small business answering service. It gives entrepreneurs the opportunity to focus on the big picture stuff rather than having to answer those incoming calls every second minute. Our packages have been designed to suit businesses of all sizes and we will have something that fits your business perfectly.

Live answering services

Nobody wants to talk to a machine these days. If you are going to get your calls answered then you need to make sure that it is live answering services. As a business owner, the last thing that you need is a potential customer hanging up the phone because they wanted to talk to a real person and not a machine.

Is it just phone answering?

Our business answering service can help you with a variety of needs. If you want us to act as the gatekeeper for your phone calls, we can transfer prioritized calls through to you and take messages on others. We can also route phone calls to alternate numbers or alternate members of staff. There are a whole range of things that we can help you with. Our call management systems are developed by experts in the live call answering service industry. We also have IT development staff working to ensure we have the latest call answering technology to support you.

Will I be locked in to a contract

Our customers stay with us because we deliver a great level of service, we never try to lock our customers into a long term agreement.

What if my call volumes increase dramatically

Our business answering service is designed to be flexible and cost-effective, scaling to meet your needs as your enterprise grows. If you're experiencing an increase in call volume, we can help you move to a more suitable package. And if your volume is dropping, you can drop back to a more cost-effective option. We believe in providing our customers with the flexibility they need to succeed.

Cheap answering service for small business

Whilst we don't like to use the word cheap in respect of our offering, we do provide a high quality cheap answering service for small businesses. It is an affordable answering service and is practical and easy for you as the small business owner to work out how much it is going to cost you.

Cost of an answering service

Answering service prices

The cost for an answering service will very much depend on the pricing model of the company that you choose. Most of the companies in the industry will either charge on a per minute basis or a per call basis. They will then structure packages that include a set number of either minutes or calls and you will need to pay an excess charge if you go over that allocation. Here at Virtual Headquarters we charge on a per call basis as we believe that it is the most straight forward way for our customers to work out what is the actual cost of an answering service. We try to keep the cost of an answering service simple and easy to understand. We also let our customers upgrade or downgrade their packages when their business changes.

Pay as you go answering service

For a small business it can be really important to pay as you go rather than paying a large fee upfront. Many small business operators are unsure of what sort of volume they can expect.

Business answering service

How do I get started?

It's important to understand how our business answering service works. That's why we offer a free 7 day trial. Simply sign up on our website or give us a call at 866-454-3599 and one of our friendly customer support staff will be happy to help you get started. With our business answering service, you can be confident that your calls will be answered quickly and professionally, freeing up your time to focus on growing your business.

Phone Answering Pricing
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Phone Answering Pricing
Want to know how much a phone answering service costs? Check out our article to get the lowdown on virtual receptionist costs.
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Virtual Headquarters USA
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