Virtual Receptionist, Answering Service, Virtual Receptionists

When you're looking for virtual reception services, it's important to find a provider that can offer you the most cost-effective solution for your business. At, we understand that every business is different, and we'll work with you to ensure your call package meets your specific needs. Our pricing is based on the number of calls we handle for you. That means you only pay for the services you need, and you can be confident that you're getting the best possible value for your money. So if you're ready to take your business to the next level with virtual reception services, give us a call today.

Why you should consider using VHQ for your answering service

Virtual Headquarters offers a virtual reception service that is both professional and cost effective. Our receptionists are almost all local Americans with extensive experience in customer service. This means that your calls will be handled in a way that is professional and understanding of US businesses. We don't outsource our call answering service to cheaper regions, so you can be confident that you're getting the best possible service. Our virtual receptionist pricing packages are structured to give you the best value for your call volume. Contact us today to learn more about how we can help you improve your business communication.

A virtual receptionist

We know that business doesn't always happen between 9 and 5 on weekdays. That's why we offer a virtual receptionist service 24 hours a day, 7 days a week. Whether you're dealing with an after-hours emergency or simply want to make sure your calls are always answered promptly by answering services for small business, we can help. Our virtual receptionists are available to answer your calls and take messages anytime, day or night.

Why You Need a Receptionist Service

How do virtual receptionists work?

Setting up a virtual receptionist service is quick and easy. Simply sign up for a free trial on our website or give us a call on 866-454-3599, and we'll get you started. There's no obligation to continue with the service after the free trial, and you can cancel at any time. We’ll only need your credit card details if you decide to continue with the service.

Now it is time to choose your greeting. This welcome greeting will be used by our team of virtual receptionists when they answer calls on your behalf of your business. You can instruct us to use any greeting you like, but it is so important to make sure that it reflects the business culture of your organisation. Whichever greeting you choose, our team will make sure that your callers are always welcomed with exactly the script you decide upon.

At Virtual Headquarters, we know that customers will have different preferences for how they receive the details of calls . That's why we offer two different options for our clients. With our email delivery service, messages are sent directly to your inbox within minutes of the call being received. This is a popular choice for many of our customers, as it is convenient and efficient. For those who prefer not to use email, we also offer an SMS delivery service. With this option, messages are sent directly to your phone as text messages. This is a convenient option for those who are always on the go. There is a small fee for this service, but we feel that it is worth it for the convenience it provides.

Virtual reception service

Having a virtual reception service can be a game-changer for your business. With our phone answering services, our virtual receptionists can act more like a gatekeeper and screen your calls as they come in. We can take messages on some of the calls, transfer other calls through to you, forward calls to your colleagues and a whole range of other options.

You can change your greeting at any time.

You can alter the welcome greeting to callers at any time that you like by logging into our call management portal or by asking one of our friendly customer service staff to arrange the change for you.

Where is your company based?

We are based in Phoenix, Arizona, but we serve customers throughout all of the USA. We also have call answering services located in the United Kingdom and Australia.

Who uses this type of service?

We provide call answering services to businesses of all types and sizes. We are popular with start-up businesses and small entrepreneurial businesses where incoming phone calls can be a real distraction. We are also used by larger businesses who need overflow cover or cover for existing staff when they are on leave or at lunch. Because we can offer 24/7 answering service, we are also popular with international businesses and companies operating across more than one time zone. We also provide these telephone answering services to legal and health professionals, as well as a wide range of tech and digital businesses and we are also extremely popular with start-ups.

Electronic receptionist

Our service is really like having your own live electronic receptionist that works via the internet. Our professional team are there 24/7 to answer your calls and take down messages that are then sent to you via email or SMS. Our team becomes part of your team.

Will I be locked in to a long-term contract?

Our customers can always cancel at any time. We don’t expect our customers to sign a long time contract. Our account billing is month to month so if you cancel prior to the next billing cycle we won’t charge a cent.

What happens if the call volume changes?

If you're looking for a virtual reception service that can scale to your changing needs, look no further than VHQ. We offer a range of cost-effective packages tailored to a variety of call volumes, so you can always be sure you're getting the best value for your money. And if your call volume increases or decreases, you can simply change your package - there's no additional cost or restriction for moving packages. Our friendly customer service staff will be more than happy to help you with the process.

How our services can help a small business

Imagine you're a small business person, managing everything from sales, marketing, to administrative tasks. You're like a one-man army, juggling multiple responsibilities. But is it an efficient way to grow your business? Absolutely not. That's where a virtual reception service comes in, a game-changer in today's remote work environment.

A virtual receptionist is like having your personal assistant, but without the hassle of hiring, training, and maintaining an in-house employee. They handle your calls, schedule your meetings, and even manage customer queries, freeing up your time to concentrate on what matters the most - your core business.

Now, let's talk about law firms. Even in this specific sector, a receptionist service is a boon. Law demands a meticulous service focus, and being flooded with calls while trying to prepare for a case can be quite a distraction. Here, a virtual reception service ensures that every client call gets a professional response, while you concentrate on your law practice. You don't lose potential clients due to missed calls or delayed responses.

Moreover, the remote receptionist provides inbound services around the clock. You could be on a vacation or dealing with an emergency; your business doesn't stop. They keep your business running 24/7, ensuring you never miss an opportunity.

Another significant advantage of a virtual reception service is the cost-effectiveness. Traditional receptionists come with additional costs - office space, equipment, benefits, and taxes. However, with a virtual receptionist, you only pay for the services you use. There's a price plan for every budget.

Let's not forget the administrative tasks, often time-consuming and tedious. From handling client inquiries to managing your schedule, a virtual receptionist can take care of a wide range of administrative tasks. This saves your time, which you can invest in strategies that directly contribute to your business growth.

Lastly, a remote receptionist offers a professional image for your small business. Even if you're running a start-up from your home, a virtual reception ensures every call is answered professionally. They provide detailed reports of calls, messages, and tasks, enabling you to monitor and manage your business effectively.

Looking for an overseas service?

If you receive calls in Australia then you may want to consider a Virtual Receptionist from our sister company Virtual Office Sydney. If you are interested in a UK based receptionist then you should contact Virtual Receptionist London.

How do I get a Free Trial to these services?

To sign up for your free trial , just navigate to our sign-up page and fill out the simple online form. Once you have submitted the form, an activation code will be sent to your cell phone number. Then activate it and let your free trial will commence. If you have any questions or need assistance with the sign-up process, just please call one of our friendly staff members at 866-454-3599 and we will be more than happy to get you started. Let Virtual Headquarters help you build and grow your business!