Get Your Incoming Phone Calls Answered 24/7 By A Professional Virtual Receptionist

Get Virtual Receptionist Services For Your Business At The Right Price

Looking to get virtual receptionist services for your business but can't work out the pricing? Why not talk to VirtualHeadquarters.com and let us work out the most cost effective live answering service for your business.

Making a comparison between different virtual reception providers and their pricing can be quite daunting. Some charge by the minute, some charge by the call, some have a retainer while others simply charge a fee per call. It can be really difficult to compare apples with apples to make a reasonable comparison.


Why you should consider using VHQ for your telephone answering


When you do compare the overall cost of using various virtual receptionist services you will find that VHQ provides a very cost effective professional level of service. This is because we structure our answering service pricingpackages to provide our customers with the best value service specific to their call volume.

With VHQ you get the benefit of having professional local American receptionists answer your calls. Unlike a lot of our competitors we don't outsource our call answering service to South America, Asia or India. Our professional telephonists understand US businesses and the level of professionalism that is demanded by your customers.

Here at VirtualHeadsquarters.com we have the ability to answer your incoming calls on a 24/7 basis. Many of our competitors can only answer your calls during business hours. Given that business is no longer 9-5 Monday to Friday you need to think about what will happen to your calls outside of these hours.

Why You Need a Receptionist Service

  • While it may be enjoyable to take every incoming phone call yourself it probably doesn't make a lot of financial sense. You started your business because you had specific skills in a specific area and that is where you make your money. Telephone answering is an area that can be easily outsourced.
  • The internet and cloud technology make it much easier to use remote services. Our technology works so well that your customers will quite likely think that our receptionists are actually sitting in your office with you.
  • You can make use of the service when you need it and not use it when you don't. If you are having a really busy time at work then we can be there to answer your calls, if things are not so busy then you can go back to your current system.
  • Let's face it, if you are really focussed on a difficult task then it can be really distracting to have to drop everything to answer an incoming telephone call. With a receptionist service you can comfortably leave those calls to us and keep working on your revenue generating task.

Here at VirtualHeadquarters.com you won't be locked in to any lengthy contracts. You can cancel at any time that you like. Our 5,000 plus worldwide customers stay with us because they love the service that we offer and our extremely competitive pricing.

How does it all work?

It is really quite straight forward to set up however it can be quite sophisticated in terms of how it all works. Here is a brief run down of the process;

Firstly, you need to sign up for a virtual receptionist services free trial. You can do this by either filling out the sign up form on our sign up page or by ringing one of our helpful customer care representatives on 866-454-3599. Don't worry, when you sign up for the free trial of our service you won't be required to give us a credit card. Only if you decide to move ahead with the service will you be required to provide us with credit card information.

Now that you have registered for your free trial of our virtual reception service you will need to let us know what greeting you want us to use when answering your calls. This greeting can be anything that you want, you could make it a really formal professional sounding greeting or you could make it a quite informal easy going sort of greeting. To a great degree the greeting that you use should reflect the business culture of your organisation.

The next stage in the process of signing up for your virtual receptionist service is to tell us how you want us to deliver your messages to you once we have them. Messages are delivered within 2-3 minutes of the call being received so you need to think of a delivery method that will find you wherever you are. Here at Virtual Headquarters we offer 2 approaches to delivering your messages. Firstly, you can opt to have your messages delivered to you by email. We find that with the popularity of the smart phone that email is the most efficient way for the majority of people to receive their messages. The second option that you can go for if you do not want to go with the email option is to get your messages delivered by text. This option is the most convenient for some customers however incurs a small cost per text sent.

Another option that is available for you in addition to answering your calls is for our virtual receptionist to act more like a physical telephonist and screen your calls as they come in. We can take messages on some of the calls, transfer other calls through to you, forward calls to your colleagues and a whole range of other options. Our system is really quite sophisticated and can manage a whole range of possibilities.

Now that we know how you want us to greet your callers and where you want us to send your messages then you are ready to go.

What greeting do my callers receive?


When you sign up for a free trial with VHQ you tell us how you would like your phones answered and what you would like done with the calls afterwards. You can change your greeting at any time that you like by logging in through our easy to use portal or by calling one of our friendly customer service staff.


Where are you based?

We are based in Phoenix Arizona however we service customers throughout the USA. We also have operations located in the United Kingdom and Australia.


Who uses this type of service?

Our customers come from all sorts of backgrounds and professions. We are very popular with attorneys and CPA's as well as a whole range of businesses in the digital community. We are also extremely popular with start up businesses and one and two person businesses where incoming calls can be a real distraction. We are also used by a variety of larger businesses where they need overflow cover or cover for existing staff when they are on leave or at lunch. Because we can offer 24/7 answering services we also find that we are popular with international businesses and businesses operating in more than one time zone.


Will I be locked in to a contract?

Not at all, our customers can cancel at any time. Our billing is month to month so if you cancel prior to the next billing cycle you will not see any additional charges come through.


What happens if my call volume changes?

Here at Virtual Headquarters we have put together a number of cost effective packages that suit a variety of call volumes. If you pick a package and then find that your call volume has increased or decreased then you can change your package. There is no additional cost for moving packages and our customer service staff will be very happy to help you with the process.


How Do I Get A Free Trial?

Head to our sign-up page and fill out the free trial form. Once you have submitted the form an activation code will be forwarded to your cell phone number. Once activated, your free trial will commence. If you aren't comfortable filling out the form or you have other questions that you would like answered then you are very welcome to call one of our friendly staff on 866-454-3599 and we will help you through the process. Let us help you build your business!


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