A Remote Receptionist Service Really Does Make Good Sense
There's no doubt that employing a full-time receptionist can be a significant expense for any business. In addition to salary costs, you also have to factor in pension, insurance, holiday pay, sick pay and more. And if your receptionist is away on sick leave or on vacation leave, you'll need to pay for some kind of short term replacement. Telephone answering service can be a much more cost-effective solution for your business. For a fraction of the cost of a full-time receptionist, you can enjoy professional telephone answering services that are even available 24/7 if that’s what you need.
Outsource Your Receptionist staff
There are so many good reasons to outsource your phone answering to Virtual Headquarters. Firstly it is a highly cost-effective solution. Instead of hiring your own in-house receptionist, you can make use of our professional services at a fraction of the cost. Secondly, it is a very practical solution. Our receptionists are available 24/7 to take your calls, so you never have to worry about missing an important call again. Finally, it is a very efficient solution. We can have as many receptionists on hand as you need, so you can be sure that all your calls will be answered promptly and efficiently. And because we have the resources, every call to your company will be calmly answered with just the right warm and friendly tone – no matter how many calls you’ll receive.
As a small business owner, you are always looking for ways to get ahead of the competition. One of the biggest blocks to this growth is the lack of time you have to focus on strategy and major issues. You are constantly getting pulled away by minor issues and distractions, leaving no time to focus on the things that will really move your business forward. This is where our team of remote receptionists can make a big difference for you.
Our virtual receptionists are based in our high tech office location in Phoenix Arizona. Because we employ many remote receptionists we are always scalable and able to handle any sudden increase in calls. At VH we give every business owner great support, so they can concentrate on making more revenue for their small business. Unlike some of our competition we never send any of our call answering to cheap overseas call centres. Almost all of our professionally trained receptionists are based right here in the USA.
It makes good business sense
Some of our customers have said that they have made savings of more than 60% by not employing their own receptionist employee. It really doesn’t make good financial sense anymore the employ your own staff to answer the phone – and still pay them when the phone isn’t ringing!
How Will It Work
Our telephone answering service offers a seamless way to manage your calls. After you register for a free 7-day trial, we’ll allocate you a local or 800 number. You can use this number as your primary business number, or choose to divert your existing telephone number to the new one.
Then, simply let us know the personalised greeting you would like our professional receptionists to use when answering your calls. This greeting can be changed at any time by logging into our admin centre or contacting our friendly customer care representatives.
When there is an incoming call. Our virtual receptionist will answer it within around 6 rings. The caller will then be professionally welcomed on behalf of your business with your greeting. Depending on how you want your calls to be managed, you can then either receive an email with the details of the message or an SMS detailing the message, or have the call routed to another phone number.
No lengthy contracts
Our policy at Virtual Headquarters is to be flexible and fair to our clients. We don’t pressure customers into signing long-term contracts, that’s not our way of running a business. Our valued customers stay with us because we provide a great call answering service for a very good price.
Take our service for a test drive
We offer a 7-day free trial, so you can experience the benefits of our service. If you need further information about what we do and how we do it then please give our customer care representatives a call on 866-454-3599 and we will be very happy to help.