Remote Receptionist, Call Answering, Having a Remote, 24/7, Receptionist Makes Sense

There's no doubt that employing a full-time receptionist can be a significant expense for any business. In addition to salary costs, you also have to factor in pension, insurance, holiday pay, sick pay and more. And if your receptionist is away on sick leave or on vacation leave, you'll need to pay for some kind of short term replacement. A remote receptionist can be a much more cost-effective solution for your business. For a fraction of the cost of a full-time receptionist, you can enjoy professional telephone answering services that are even available 24/7 if that’s what you need.

Banner

Outsource Your Receptionist Staff

There are so many good reasons to outsource your phone answering to Virtual Headquarters. Firstly it is a highly cost-effective solution. Instead of hiring your own in-house receptionist, you can make use of our professional services at a fraction of the cost. Secondly, it is a very practical solution. Our remote after-hours answering service can be available to take your calls, so you never have to worry about missing an important call again. Finally, it is a very efficient solution. We can have as many receptionists on hand as you need, so you can be sure that all your calls will be answered promptly and efficiently. And because we have the resources, every call to your company will be calmly answered with just the right warm and friendly tone – no matter how many calls you’ll receive.

As a small business owner, you are always looking for ways to get ahead of the competition. One of the biggest blocks to this growth is the lack of time you have to focus on strategy and major issues. You are constantly getting pulled away by minor issues and distractions, leaving no time to focus on the things that will really move your business forward. This is where our team of remote receptionists can make a big difference for you.

Our virtual receptionists are based in our high tech office location in Phoenix Arizona. Because we employ many telephonists we are always scalable and able to handle any sudden increase in calls.  At VH we give every business owner great support, so they can concentrate on making more revenue for their small business. Unlike some of our competition we never send any of our call answering to cheap overseas call centers. Almost all of our professionally trained receptionists are based right here in the USA.

Remote Receptionist – Remote Makes Sense

Some of our customers have said that they have made savings of more than 60% by employing a phone answering service. It really doesn’t make good financial sense anymore to employ your own staff to answer the phone – and still pay them when the phone isn’t ringing! Call Handling Services are a great way to resolve this issue.

Small Business Virtual Receptionist

 Whilst not true for all small businesses, as a general rule they are usually tight for cash. This is why a live small business answering service that you only need to pay when they are answering calls makes seriously good sense. When things are going great and calls and inquiries are flooding in you pay for answering services for small businesses to answer the calls and when things are a bit slower you don’t pay. Makes good sense for your small business.

Live Receptionist Service To Take Your Call

One of the greatest things about our service is that it can be live 24 hours a day 365 days per year. As we all know, these days people hate leaving messages on recorded systems. They generally hang up and if the call is urgent they will try another number, hopefully one of yours! With a live receptionist service working for you then you have someone who has your back 24/7. You can be sitting at home having dinner with the kids while our remote receptionist answers your calls and takes a message.

How Will It Work

Our remote receptionist service offers a seamless way to manage your calls. After you register for a free 7-day trial, we’ll allocate you a local or 800 number. You can use this number as your primary business number, or choose to divert your existing telephone number to the new one.

Then, simply let us know the personalized greeting you would like our remote receptionists to use when answering your calls. This greeting can be changed at any time by logging into our admin center or contacting our friendly customer care representatives.

When there is an incoming call. Our remote receptionist will answer it within around 6 rings. The caller will then be professionally welcomed on behalf of your business with your greeting. Depending on how you want your calls to be managed, you can then either receive an email with the details of the message or an SMS detailing the message, or have the call routed to another phone number.

Virtual Receptionist Service

A virtual receptionist service makes really good business sense for your small business. Firstly, it will free you up so that you have more time to focus on the important stuff and not answering all of those incoming telephone calls. Secondly, it gives you the opportunity to scale your business quite quickly as you are not limited to the number of staff who can be working on your project. Thirdly, you will get the same professional level of service every time we answer one of your calls. There will be no rushed responses and no negative tone.

Live Virtual Receptionist

A live virtual receptionist means that your callers are talking to a real live person every time that they call. People hate leaving messages on automated services so a live virtual receptionist can give them the opportunity to talk to a real person and have their message relayed to the appropriate staff member.

No Lengthy Contracts

Our policy at Virtual Headquarters is to be flexible and fair to our clients. We don’t pressure customers into signing long-term contracts for our virtual receptionist service, that’s not our way of running a business. Our valued customers stay with us because we provide  a great call answering service for a very good price.

Take Our Remote Receptionist Services For A Test Drive

We offer a 7-day free trial, so you can experience the benefits of a live virtual reception without incurring any answering service cost. If you need further information about what we do and how we do it then please give our customer care representatives a call on 866-454-3599 and we will be very happy to help.

Key Definitions

A live virtual receptionist service is an outsourced service that uses the internet to provide telephone answering services to businesses. The live virtual receptionist service could be located anywhere in the USA (or potentially the world) and when a call comes in to your local number the call is diverted to the answering service company. The call is then answered in your company name, a message is taken and that message is emailed to a nominated email address.

A remote phone answering service is a phone answering service that is operated from a location that is remote to the business that is receiving the calls. When a call is received it is diverted to the remote phone answering service where the call is answered in your company name and an email or SMS is then sent through in relation to the message received.

The term offsite receptionist can either refer to a company employee who works out of one specific office but acts as a receptionist for a number of offices or alternatively could refer to an external virtual live receptionist that takes calls from an offsite location. 

Depending on the context, a small business receptionist could either refer to an in-house staff member working for a small business or could refer to a remote receptionist that is working for a number of small businesses. 

Virtual receptionist services are telephone answering services that are provided by an outsourced call answering service.

Virtual receptionist companies are businesses that answer telephone calls for other companies. Usually they will have bespoke software that they have developed to assist them in answering calls and delivering messages to their customers. The virtual receptionist service may also include providing virtual assistant services to customers.

Looking For An International Receptionist Service?

Virtual Headquarters has sister companies in The UK and Australia. If you are looking for a virtual receptionist or a virtual office in Australia then you should check out Virtual Office Melbourne whilst if you are looking for a virtual receptionist in the UK you should check out Virtual Receptionist London.