Call Handling Service - Call Answering Services

If you are relying on an automated message service to take your missed calls then you are potentially putting your business behind the 8 ball. Research carried out in Ireland by a large telecoms company has shown that more than 60% of business callers will hang up rather than leave a message on an automated system.

 

You need 24/7 USA live call handling

 

Here at VirtualHeadquarters.com we have professional USA based receptionists who are on hand 24/7 to answer your incoming telephone calls. You could be sitting at home having dinner with the family or out with your college buddies while our highly skilled receptionists handle your incoming enquiries.

Given that we all live in one giant global economy now, it makes logical sense that your customers would expect your office to be manned for extended hours. With our business answering service you can effectively extend the hours that your switchboard is manned without spending a huge amount of money.

Here are a number of reasons why we think you should get a business call handling & phone message service from VirtualHeadquarters.

- VirtualHeadquarters.com can answer your calls 24/7. You don't need to have an automated service taking your messages and potentially losing you business.

- Our receptionists are based here in the USA. Unlike a number of our competitors we don't scrimp on costs by outsourcing to India or Asia.

- It's really low risk. You can sign up for a free 7 day trial without having to give a credit card. Once you sign up for the service you can cancel at any time.

- Set up takes just a couple of minutes. We provide you with a unique telephone number (either toll free or area based) and you then divert your calls to this number. Once you have provided us with the greeting that you want us to use then we are ready to go.

- Once a message comes in we can send that message to you in a variety of ways. Many of our customers choose to receive their messages via email to their smartphone whilst others receive the messages via text message.

- It makes really good business sense. You can get started for a monthly fee of just $15(plus call cost).

A live call handling service can transform your businesses image

No lock in contracts - Stop or start your contract whenever you want.

No security deposits are required to be paid.

No obligation at all to carry on after the free trial. We will not hound you to use us.

How call handling services can benefit a startup business

In the fast-paced world of startups, every second counts. As entrepreneurs hustle to get their businesses off the ground, they often find themselves juggling multiple tasks at once. Amidst this whirlwind of activity, the ringing of a phone can sometimes feel like a distraction. However, dismissing these calls or handling them inefficiently can be detrimental to a budding business. This is where a call handling service steps in, offering a myriad of benefits that can propel a startup to success. Let's delve into the advantages of employing such a service.

1. Professional Image:

First impressions matter. When potential clients or partners call your business, the manner in which their calls are handled can significantly influence their perception of your brand. A handling service for your calls ensures that every call is answered promptly, courteously, and professionally, thereby enhancing your business's image. It sends a message that your startup is organized, efficient, and ready to do business.

2. Cost-effective pricing

Hiring full-time receptionists can be a significant expense for startups operating on tight budgets. A phone answering service can provide a cost-effective alternative, offering the same level of professionalism at a fraction of the cost. This allows startups to allocate resources to other crucial areas, such as product development or marketing.

3. Increased productivity for your business

Entrepreneurs and their teams often wear multiple hats. By outsourcing call handling, they can free up valuable time and focus on core business activities. No longer interrupted by incoming calls, team members can concentrate on tasks that drive growth and innovation.

4. 24/7 availability with call center support

In today's globalized world, business doesn't stop when the sun sets. Call handling can provide round-the-clock support, ensuring that your startup never misses an opportunity, be it a potential sale, a partnership offer, or valuable feedback.

5. Scalability with a call answering service

As startups grow, so does the volume of incoming calls. Call handling can easily be scaled to meet increased demand, ensuring that no call goes unanswered. This flexibility is particularly beneficial during product launches or marketing campaigns when call volumes can spike.

6. Data collection

Many call handling services offer call recording and analytics for your business. This can be a goldmine of information for startups. By analyzing these calls, businesses can gain insights into customer preferences, potential areas of improvement, and market trends. This data-driven approach can inform business strategies and lead to better decision-making.

7. Enhanced customer service with answering services

At the heart of every successful business is a satisfied customer base. Call- handling often comes with trained professionals who can address customer queries, handle complaints, and provide information. This ensures that every caller receives a consistent and high-quality experience, leading to increased customer satisfaction and loyalty.

8. Disaster recovery for your business

In the event of unforeseen circumstances, such as natural disasters or technical glitches, having virtual receptionists can ensure business continuity. Our virtual receptionist service has backup systems in place to handle calls, ensuring that your startup remains operational and maintains communication with its stakeholders.

9. Multilingual support for your company

As startups expand into global markets, the ability to communicate with clients in their native language becomes crucial. Here at VHQ we can offer English and Spanish support, breaking down language barriers and opening doors to your small business.

10. Customization of your answering service

Every startup is unique, and so are its needs. Answering services often provide customizable solutions, allowing businesses to tailor their call-handling protocols, scripts, and procedures to align with their brand and objectives.

Stop answering that phone yourself

So much time is wasted by small business people who want to answer each and every call. Rather than pick up the phone every time it rings why not let a professional virtual receptionist take that call. A virtual receptionist can answer your call, greet your customer in a professional manner and take a message which is then sent to you by either email or SMS. It really does make sense for your business and your customer will get a great level of service. We can give your business the support that it needs to grow.

All calls are not equal - You need a handling service

Lets face it, 80% of the calls that you receive as a business will not do anything in terms of making your business more profitable. It could be a call from a janitorial service or it could be a call about insurance or a broadband connection. Unless you are in the process of changing your insurance or internet connection most of these calls will be a waste of time. What you need as a business owner is to be able to separate the important call from all of those time wasting calls. A virtual receptionist is ideal for this. We can answer each and every call and then send you an email in terms of what that call was about. You can then determine how you want to deal with each message and assess whether they will have an impact on your company.

Call-handling services make sense

In the dynamic landscape of startups, adaptability and efficiency are key. Call handling not only streamlines communication but also offers a plethora of benefits that can give startups a competitive edge. From enhancing the brand image to providing invaluable data insights, the advantages are manifold. As startups strive to carve a niche for themselves, partnering with a telephone answering service service can be a strategic move, paving the way for growth, success, and unparalleled customer service.

If you really want your business to be presented in a professional manner, every time someone calls then you think about signing up for a live answering service with VirtualHeadquarters.com. Contact our friendly customer service staff today to find out more.