Helping you build a stronger firm.


Telephone answering services for attorneys

Life can get extremely hectic for a busy attorney. One minute you need to be briefing clients while 30 minutes later you could be due in court. All the while you can be fielding all of those incoming telephone calls. The problem is, without answering those calls you have no idea whether they are potential new clients or if they are telemarketers or if they are an existing client who simply wants your address or your fax number.

Rather than struggle through the day trying to juggle those incoming calls and your daily work load there is a far easier way. With a telephone answering service from Virtual HQ you can leave those distracting incoming calls to us while you focus on the money making tasks. Our professional US based receptionists will answer your phone within 6-8 rings and will have a message to you within minutes. What could be easier!

 

So how does it work?

 

It really is quite straight forward to set up and we could actually be answering your calls within minutes. Firstly, you sign up for a free trial on our sign-up page. You provide us with details about who you are, the name of you firm and your contact details. You then provide us with details of the phone that you want answered and the greeting that you would like us to deliver. The message can be anything that you like. Many of our attorney customers will have something like "Welcome to XYZ attorneys, how can we be of assistance" however it is totally flexible and can be changed at any time.

Once you have set up the greeting that you want us to deliver to your clients you need to tell us how you want your messages delivered. The options here are to either receive your message by SMS or by email. If you receive your message by email then it is free of charge while SMS messages incur a small fee. These days we find that the majority of attorneys go with the email option as they are easy to receive on the go via a smart phone. Either way, it is totally up to you.

The pricing for our attorney answering service is really quite reasonable. If you are a one man band and on a tight budget then you may just want to have the service in place for overflow calls when you really can't get to the phone. In this case it will cost you $15 retainer plus a small fee per call. We find that the average small attorney ends up spending between $50 and $100 per month. If you are a larger firm and you need to claw back some more billable time then you may want to sign up for one of our packages. Either way, it is not too bad a price for the peace of mind that you get with our professional service.

Importantly, the professional receptionists who answer your incoming telephone calls will be professional American staff. Unlike some of our cheaper competitors we don't believe in offshoring your important calls to cheap Asian call centres. Our professional receptionists are located in Phoenix Arizona and understand American business and the type of service demanded by USA attorneys.

Research conducted in the USA showed that lawyers and attorneys are spending up to 20% of their time on simple admin tasks. Imagine how you could make use of that additional time that you save. Why not give us a call on 866-454-3599 to find out how we can help you.


Virtual HQ

Helping you build a better business.
Learn How