Having a Live Virtual Receptionist Can Be a Great Improvement To Your Business
When deciding on solutions to handle their overflow calls, after hours calls and calls they are simply too busy to answer, many companies are turning to live answering services like the one offered by VirtualHeadquarters.com. Customer frustration at the phone prompts that they get from automated message services plus the few short seconds that they are given to leave a message has resulted in a huge demand for live receptionists. Customers want to talk to real people! A real live person who can answer your calls when you aren’t available or when your physical office is closed for the day is the smart way to keep your customers satisfied.
Having a live person answering customer calls makes your customers feel that they are valuable to you and that you care about their business. It also helps to create a more professional image for your company.
Live Receptionists for the Internet age
If you really want to give your customers the best possible experience, you need to have live people answering your calls. There's just no substitute for the human touch and with a live answering service, you can be sure that your calls are always being handled by a friendly, professional voice. This makes a big difference in customer satisfaction levels and helps to create a more positive image for your company. In today's competitive business environment, a live telephone answering service is an absolute must.
The cloud has enabled the telephone answering industry
Thanks to the development of cloud computing, the call answering industry has really advanced, making it much easier for small businesses to provide the same level of service to their customers as larger businesses. Having a live person answering your calls is always better than voicemail because customers never really know when their voicemail will be checked. By having a live person answer your calls, you are increasing the chances that your customers will get the information they need when they need it. With the advent of live virtual receptionist services, it's easier for business owners to get the same benefits of an in-house receptionist at a fraction of the price.
Save time to focus on the big stuff
Any business owner knows that time is money. That's where phone answering services come in. By using live virtual receptionists you can free up your time to focus on more important tasks, safe in the knowledge that your calls are being handled professionally. In today's competitive business landscape, live operator answering services can give you the edge you need to succeed.
There's no denying that administrative work can be a real drag. But when you're running your own business, it's often necessary in order to keep things organized and running smoothly. That's where live operator answering services come in. With a live telephonist from VHQ, you can free up your time to focus on more important things, like growing your business. Our live operators are available 24/7 to take care of all your incoming calls, so you can rest assured that your customers will always be taken care of. So if you're looking for a way to streamline your business and give yourself the time to concentrate on your business goals, a live answering service with local US receptionists is a handy solution.
Respond when you want to respond
No matter what business you're in, your customers are always your number one priority. That's why having a live telephone answering service is so important. It shows your customers that you're serious about your business and that you're available to them 24/7. It also allows you to respond to your customer's queries on your own terms, rather than having to drop everything to answer the phone.
Flexibility when you need it
Having a live remote receptionist answering your phones 24/7 ensures that your customers or clients always have someone to talk to. Whether it's questions about your products or services, comments or suggestions, or even just a general inquiry, our live receptionists are always ready and willing to help. Plus, if there's ever a change in company information or a shift in product branding, all you need to do is access our call software or call one of our helpful customer service staff and we can make those changes instantly. There is no need for re-recording of message data or calling in costly outside technicians to set up the change . From holiday messages to special sales or product announcements, a change in the information you present to your clients is just so simple to update in our call software.
If you have a major marketing campaign and you need support to answer your phone calls, we can provide additional live telephonists within minutes. Our live call answering service is scalable – more calls just means more of our expert live receptionists taking calls on behalf of your business. You don't have to worry about recruitment or advertising, our receptionist staff can be there when you need them.
Taking appropriate action
A key benefit of having an expert live remote receptionist service is that our virtual receptionists will filter the phone calls, ensuring you and your key staff only receive phone calls that are absolutely relevant. We understand your time is extremely valuable. Let us look after the calls and free up your time.
We can act on the urgent calls
One of the great things about having a live person answer is that they don’t simply take messages. A live virtual receptionist service can be a lifesaver when it comes to urgent calls. With an automated system, there is no way to prioritize calls, and important calls may get lost in the shuffle. But with a live receptionist, you can give instructions on which calls are most important and know that they will be handled promptly. This can be a huge help in emergency situations, or when you are expecting an important call that you don't want to miss. Live answering services provide peace of mind and the certainty that your calls will always be handled the way you want them to be.
Where are your receptionists located?
We operate a high tech call centre in Phoenix Arizona where the bulk of our professional staff are located. We have customers located throughout the US.
How are my messages delivered?
The messages about your calls will be delivered by either SMS text (small fee involved) or email. Most of our customers opt for the email option as we find that nowadays most business people have smart phones which enable you to receive emails wherever you are.
I want to experience your services, what do I do next?
We offer a 7 day free trial on our live answering service. You can either sign up online on our sign up page or you can call one of our friendly customer service reps on 866-454-3599. We will be very happy to help you through the entire process. Let VirtualHeadquarters.com help you build your business with great call answering services!