800 number answering service : Toll free number, Answering services
When you launch your new national business it's important to let your customers know that you service the entire country and that you mean business. One way to show your customers that you are serious about this new venture is to have a national 800 number answering service (toll free answering service) and to use that 800 number on all of your marketing information, business cards, email signatures and your website.
Virtual 800 numbers are also a great way to let your customers know that they are not going to be up for any expensive long distance telephone charges. Basically, the customer calls the 800 number and you pick up cost of that call. With a telephone answering service from VirtualHQ you have the option of selecting either an 800 number or a local telephone number when you sign up for your free trial.
More calls from national customers
The way it works is really quite easy. You sign up for a free trial by either filling out the form on our free trial page or by contacting one of our friendly customer service representatives on 866-454-3599. You then select the type of number that you want (800 or local). If you select the 800 number then you would use this number on your marketing material etc and calls from your customers would come through to this number. When calls come through to this number they would be answered by our friendly professional receptionists with a greeting that you have previously agreed.
Business answer service
Our receptionists take a message from your customer and send it to you by either SMS or email. SMS incurs a small fee while email is free. These messages are usually forwarded within only a few minutes of the call so you can very quickly respond to the messages that are urgent. By using our easy to use admin system or our downloadable APP you are able to change your message at any time that you want.
Toll Free Answering Service
Using the Virtual HQ toll free answering service makes good financial sense. Our packages start from as little as $29 per month and many of our smaller customers are spending as little as $80 per month. This is significantly cheaper than employing a staff member to sit there and wait for your incoming calls. Another reason why it makes good financial sense is that our costs end up being a variable cost as opposed to a fixed cost. If you use our toll free answering service a lot then you pay a moderate amount while if you don't use us that much then you don't pay very much.
Unlike many of our competitors we only employ local American staff to answer your calls. While it would be cheaper for us to have South American or Asian call centers answering those calls we believe that by having local Americans we provide you with a significantly better quality of service. No wonder many of our customers end up staying with us for a long time!
800 number for business
By signing up for an 800 number telephone answering service with Virtual HQ you are giving yourself more time to focus on the important things in your business like generating more sales and focusing on strategy. We look after some of the time consuming and more mundane aspects of running a business while you can focus on what you need to do to grow your business. All for a very reasonable price! Getting a business 800 number answer service makes good financial sense.
A bit about us and our telephone answering services
Here at Virtual Headquarters we really understand the telephone answering business. We have been involved in the industry for more that 7 years and our technology has been written by experts in the field. We also have a team of developers who are tasked with continually improving and enhancing the way in which we do business. We also have a love of technology and we are constantly on the lookout for ways that we can utilize new technology to make your day easier and provide you with a superior service.
24/7 call answering
We live in a 24/7/365 world. Long gone are the days when you can leave your desk at 5pm and not think about work until 9am the next day. Here at Virtual Headquarters we have got your back. Our virtual receptionist service operates 24/7 and if you need someone to take your calls then we can be your after hours answering service.
USA based answering
We operate our business call handling services in the USA, Australia and the UK. In total we have more than 5,000 customers across these markets. In the USA we provide our services from a call center that is located in Phoenix Arizona. Our customers are located throughout the USA.
Company answering service
Here at Virtual Headquarters we work with businesses of all different sizes. Whether you are a one or two person startup or you are a division of an international operation we will have the company answering service package to suit your business. We have flexible packages to suit all businesses.
Broad customer base
Our customers come from a wide range of industries. We answer calls for a large number of attorneys, CPA's, IT professionals, consultants, digital marketers plus a whole load more. The businesses that we deal with can range from one man bands to divisions of major corporations. Regardless of the size of your organization we will deliver the same professional level of service to your business.
As a business we are constantly tracking our key performance indicators (KPI's) and looking for ways that we can improve on them. We strive to build the best call answering platform that we can possibly build.
If you would like to try out our 800 number answering service then the easiest way is to sign up for a no obligation 7 day free trial. It is a great way to test out our capabilities and there is no financial requirement from your side. Unlike many of our competitors we don't require you to provide a credit card number until you have actually agreed to go forward with the service.
Why a toll free number makes sense in business
In the world of business, communication is key. But what happens when a customer wants to reach out with a question or concern, but hesitates because of potential call costs? This is where a toll free answering service comes in. Let's look at why such a service is beneficial to businesses of all sizes.
An 800 free answering service works with a special type of phone number, often recognized by the prefix 1-800, though there are other variations. With these numbers, customers can call a business without incurring any charges, regardless of where they are calling from. This simple feature is the first significant benefit of a toll free answering service: It breaks down barriers between a business and its customers.
Imagine being a customer and wanting to ask a question about a product or report an issue. With a toll free number, there's no second guessing. You can pick up your phone and dial without worrying about the call's cost. As a result, businesses using an 800 answering service often see increased customer engagement.
Free calls to a call answering service
But the benefits don't stop at making calls free for customers. A toll-free answering service goes a step beyond by ensuring that every call gets answered professionally and promptly. Whether the call is about a product inquiry, a technical issue, or a billing question, the toll-free call answering service ensures that a professional agent is always available to assist the customer.
A 1-800 number looks professional and increases contact with customers
For the business itself, answering services are a powerful tool for projecting a professional and established image. Whether you're running a home-based business, a start-up, or a small local store, having toll free answering can make your business appear larger and more credible. It sends out a signal that you're serious about your business and that you're ready and able to serve customers, no matter where they're located.
Moreover, a toll free answering service can lead to improved customer satisfaction. Quick and professional response to customer queries and issues can significantly enhance the customer experience. When customers know that they can reach your business easily and at no cost to them, they're more likely to be satisfied and become repeat customers.
Another considerable benefit of a toll-free number answering service is its tracking and routing capabilities. These services can track where calls are coming from, which can be useful for businesses trying to understand their customers better. They can also route calls to different departments or locations, ensuring that customers always reach the right place.
Making it easy to call you on the phone is great for marketing
Finally, 800 numbers can be a great marketing tool. They are easy to remember, especially if you opt for a vanity number – an 800 number that spells out a word related to your business. You can use your toll free number in all your advertising, making it easier for potential customers to contact you.
In conclusion, a toll-free answering service offers a multitude of benefits. It makes your business more accessible to customers, presents a professional image, enhances customer satisfaction, provides valuable insights into your customer base, and can even aid in your marketing efforts. Whether you're a small business looking to expand your reach, or an established company seeking to improve customer service, an 800 answering service can be a game-changer. So why wait? Embrace the power of a toll free answering service and unlock new levels of success for your business.
Thinking about giving it a try? Why not head over to our signup form and fill in your details. Alternatively, if you are not that comfortable at filling in forms you can simply ring one of our helpful customer care representatives on 866-454-3599 and they will be happy to help out.